Download Our Insight222 Upskilling the HR Professional Report

Our "Upskilling the HR Profession: Building Data Literacy at Scale" research explores how organisations develop data literacy across HR, focusing on the four key elements essential for scaling a data-driven culture.

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Discover Our Key Findings

Empower HR with the Skills to Build a Data-Driven Culture!
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Role-modelling by the CHRO and HRLT is essential.

When the CHRO and their direct reports role-model the use of people data and analytics, HR practitioners use people data and analytics insights in their day-to-day jobs at a much higher level than if neither the CHRO nor the HR leadership team (HRLT) do not personally role-model the use of people data and analytics.

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Responsibility for upskilling should be with the people analytics leader.

Specifically, when the people analytics leader is responsible for upskilling HR, HR practitioners actively develop their data literacy skills at a far higher level than if any other person is responsible for upskilling.

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Five skills form the core of data literacy for HR.

These are (a) consulting, (b) influencing stakeholders, (c) data interpretation, (d) building recommendations from insights, and (e) storytelling.

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Invest appropriately for a multi-year upskilling programme.

A data literacy programme to upskill the HR profession requires an investment that totals the equivalent of between $600 and $800 per HR full-time equivalent (FTE). This allows for training, coaching, change management and project management for current and prospective HR practitioners over a two-to three-year period.

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